HOW CONSUMER PSYCHOLOGY IS REDEFINING IPTV IN THE UK AND USA

How Consumer Psychology is Redefining IPTV in the UK and USA

How Consumer Psychology is Redefining IPTV in the UK and USA

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1.Introduction to IPTV

IPTV, also known as Internet Protocol Television, is gaining increasing influence within the media industry. Compared to traditional TV broadcasting methods that use expensive and primarily proprietary broadcasting technologies, IPTV is delivered over broadband networks by using the same Internet Protocol (IP) that powers millions of personal computers on the current internet infrastructure. The concept that the same shift towards on-demand services is forthcoming for the era of multiscreen TV consumption has already captured the interest of various interested parties in the technology convergence and potential upside.

Audiences have now started to watch TV programs and other video entertainment in a variety of locations and on numerous gadgets such as smartphones, computers, laptops, PDAs, and additional tools, aside from using good old TV sets. IPTV is still in its infancy as a service. It is undergoing significant growth, and various business models are emerging that are likely to sustain its progress.

Some argue that cost-effective production will probably be the first area of content development to dominate compact displays and explore long-tail strategies. Operating on the economic aspect of the TV broadcasting pipeline, the current state of IPTV services and infrastructure, nevertheless, has several notable strengths over its traditional counterparts. They include HDTV, flexible viewing, personal digital video recorders, voice, internet access, and responsive customer care via supplementary connection methods such as cell phones, PDAs, satellite phones, etc.

For IPTV hosting to operate effectively, however, the networking edge devices, the central switch, and the IPTV server consisting of media encoders and server blade assemblies have to collaborate seamlessly. Numerous regional and national hosting facilities must be entirely fail-safe or else the stream quality falters, shows may vanish and don’t get recorded, communication halts, the visual display vanishes, the sound becomes discontinuous, and the shows and services will malfunction.

This text will discuss the competitive environment for IPTV services in the UK and the U.S.. Through such a side-by-side examination, a number of important policy insights across various critical topics can be revealed.

2.Media Regulation in the UK and the US

According to the legal theory and associated scholarly discussions, the regulatory strategy adopted and the nuances of the framework depend on one’s views of the market. The regulation of media involves competition-focused regulations, media proprietary structures, consumer safeguarding, and the defense of sensitive demographics.

Therefore, if the goal is to manage the market, we have to understand what defines the media market landscape. Whether it is about proprietorship caps, market competition assessments, consumer rights, or media content for children, the regulator has to possess insight into these areas; which media sectors are growing at a fast pace, where we have competition, vertically integrated activities, and ownership overlaps, and which industries are struggling competitively and suitable for fresh tactics of industry stakeholders.

In other copyright, the current media market environment has already changed from the static to the dynamic, and only if we consider policy frameworks can we predict future developments.

The growth of iptv service provider IPTV everywhere accustoms us to its adoption. By combining traditional television offerings with novel additions such as interactive IT-based services, IPTV has the potential to be a crucial factor in enhancing rural appeal. If so, will this be sufficient for the regulator to adapt its strategy?

We have no evidence that IPTV has an additional appeal to non-subscribers of cable or satellite services. However, certain ongoing trends have hindered IPTV expansion – and it is these developments that have led to tempering predictions on IPTV growth.

Meanwhile, the UK embraced a flexible policy framework and a proactive consultation with industry stakeholders.

3.Market Leaders and Distribution

In the British market, BT is the leading company in the UK IPTV market with a market share of 1.18%, and YouView has a 2.8% stake, which is the landscape of single and two-service bundles. BT is usually the leader in the UK according to market data, although it varies marginally over time across the 7–9% range.

In the United Kingdom, Virgin Media was the initial provider of IPTV based on digital HFC networks, followed shortly by BT. Netflix and Amazon Prime are the dominant streaming providers in the UK IPTV market. Amazon has its own set-top device-centered platform called Amazon Fire TV, similar to Roku, and has just entered the UK. However, Netflix and Amazon are excluded from telco networks.

In the United States, AT&T leads the charts with a market share of 17.31%, outperforming Verizon’s FiOS at 16.88%. However, considering only DSL-based IPTV services, the leader is CenturyLink, trailing AT&T and Frontier, and Lumen.

Cable TV has the majority hold of the American market, with AT&T successfully attracting 16.5 million IPTV customers, primarily through its U-verse service and DirecTV service, which also operates in Latin America. The US market is, therefore, split between the leading telecom providers offering IPTV services and new internet companies.

In Western markets, key providers offer integrated service packages or a customer retention approach for the majority of their marketing, including triple and quadruple play. In the United States, AT&T, Verizon, and Lumen depend on their proprietary infrastructure or existing telecom networks to deliver IPTV solutions, albeit on a smaller scale.

4.Content Offerings and Subscription Models

There are differences in the content offerings in the UK and US IPTV markets. The potential selection of content includes real-time national or local shows, on-demand programs and episodes, archived broadcasts, and original shows like TV shows or movies exclusive to the platform that aren’t available for purchase or seen on television outside of the service.

The UK services offer traditional rankings of channels comparable with the UK cable platforms. They also provide moderately sized plans that contain important paid channels. Content is organized not just by genre, but by platform: terrestrial, satellite, Freeview, and BT Vision VOD.

The primary distinctions for the IPTV market are the plan types in the form of preset bundles versus the more adaptable à la carte model. UK IPTV subscribers can choose additional bundles as their viewing tastes change, while these channels will be pre-selected in the US, in line with a user’s initial preset contract.

Content collaborations highlight the distinct policy environments for media markets in the US and UK. The age of shrinking windows and the ongoing change in the market has major consequences, the most direct being the market role of the UK’s primary IPTV operator.

Although a late entrant to the saturated and challenging UK TV sector, Setanta is positioned to gain significant traction through appearing cutting-edge and having the turn of the globe’s highest-profile rights. The brand reputation goes a long way, paired with a product that has a affordable structure and offers die-hard UK football supporters with an attractive additional product.

5.Future of IPTV and Tech Evolution

5G networks, combined with millions of IoT devices, have stirred IPTV development with the introduction of AI and machine learning. Cloud computing is strongly supporting AI systems to unlock novel functionalities. Proprietary AI recommendation systems are gaining traction by streaming services to capture audience interest with their own advantages. The video industry has been transformed with a modernized approach.

A larger video bitrate, either through resolution or frame rate advancements, has been a primary focus in boosting audience satisfaction and gaining new users. The advancements in recent years resulted from new standards developed by industry stakeholders.

Several proprietary software stacks with a smaller footprint are nearing release. Rather than focusing on feature additions, such software stacks would allow media providers to concentrate on performance tweaks to further improve customer satisfaction. This paradigm, similar to earlier approaches, depended on consumer attitudes and their desire to see value for their money.

In the near future, as the technology adoption frenzy creates a uniform market landscape in user experience and industry growth reaches equilibrium, we anticipate a service-lean technology market scenario to keep older audiences interested.

We emphasize two key points below for the UK and US IPTV markets.

1. All the major stakeholders may play a role in shaping the future in content consumption by turning passive content into interactive, immersive content.

2. We see VR and AR as the main catalysts behind the emerging patterns for these fields.

The ever-evolving consumer psychology puts data at the center stage for every stakeholder. Legal boundaries would limit straightforward access to customer details; hence, privacy regulations would hesitate to embrace new technologies that may leave their users vulnerable to exploitation. However, the present streaming landscape makes one think otherwise.

The IT security score is at its weakest point. Technological leaps and bounds have made cyber breaches more remote than manual efforts, thereby advantaging cybercriminals at a greater extent than black-collar culprits.

With the advent of hub-based technology, demand for IPTV has been increasing rapidly. Depending on viewer habits, these developments in technology are set to revolutionize IPTV.

References:

Bae, H. W. and Kim, D. H. "A Study of Factors affecting subscription to IPTV Service." JBE (2023). kibme.org

Baea, H. W. and Kima, D. H. "A Study about Moderating Effect of Age on The IPTV Service Subscription Intention." JBE (2024). kibme.org

Cho, T., Cho, T., and Zhang, H. "The Relationship between the Service Quality of IPTV Home Training and Consumers' Exercise Satisfaction and Continuous Use during the COVID-19 Pandemic." Businesses (2023). mdpi.com

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